Motorola launched remote device management for its IPTV set-top boxes using its NBBS device management system. NBBS enables operators to remotely access, configure, monitor and troubleshoot a portfolio of consumer devices, home networks and services. These include gateways, modems, webcams and Motorola's VIP set-top boxes.
The NBBS platform supports multiple protocols such as TR-069, telnet and HTTP management interfaces for integration into service providers’ existing networks, including provisioning, billing and customer support across multi-vendor CPE. NBBS is also compatible with WiMAX and femtocell CPE.
Remote management and configuration is a major issue in IPTV services. It can significantly reduce the cost of customers service and can become a major competitive advantage.
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